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CD/DVDドライブが認識しない時の対処【デバイスマネージャーに表示されない】 – Why should I download Driver Update Software?

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含まれない 外付けのディスクドライブを後付けする. 最近のノートパソコンにはDVDドライブが搭載されていないものも多くあります。DVD再生ソフトがインストールされ ダウンロードソフトウェア使用許諾契約をよくお読みいただき、記載される条件に同意いただけた場合には、以下のリンクからダウンロードソフトウェアを
 
 

 

HPドライバーおよびソフトウェアのダウンロード | HP®カスタマーサポート

 

Scan for hardware changes again to attempt to detect the drive. If the drive name is displayed with an alert icon the drive icon is marked with an alert symbol , double-click the drive name to find more information. Do the following depending on what displays in the Device Status section:. If error code 10 , 19 , 31 , 32 , 30 , or 41 displays in Device Status, a problem exists with the integration of previous CD burning software.

Go to Clear the upper and lower registry filters to remove associated control filters from the registry. If the drive name is shown with a disabled icon the drive icon is marked with an arrow pointing down , the drive has been disabled. Right-click the drive name and select Enable.

You might have to restart the computer. The drive should work correctly after it is enabled. If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly. Press the Power button, and then repeatedly press esc until the Startup Menu opens, and then press f10 to access the BIOS. On a notebook computer, press f9 to Setup Defaults , press enter , and then press f10 to save and exit.

On a desktop computer, use the arrow keys to navigate to the File tab, select Apply Defaults and Exit , press enter , and then press enter again to confirm. Go to Software for burning discs does not recogonize the drive for the steps to make the disc burning software detect the drive.

In Windows, search for and open Control Panel. In the Control Panel Search field, type troubleshooting , and then press enter. In the Troubleshooting window, select Hardware and Sound , and then scroll down to select Video Playback.

If the drive is still missing after using the troubleshooter, reset the computer power. Resetting the computer power can fix this problem. Press and hold the Power button for 5 seconds to turn off your computer completely. Wait until the computer fully shuts down, and then disconnect the power cord from the computer. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, and then reinsert the battery or batteries.

If your notebook computer has a battery that is sealed within the computer case or a battery that cannot be removed easily, or if you have a desktop computer, skip this step. After waiting at least 10 seconds, reconnect power to the computer.

Turn on the computer and wait for Windows to start. Desktop computers : Check the drive cable connections. Notebook computers : Go to Clear the upper and lower registry filters. If you are using a notebook computer, go to Clear the upper and lower registry filters.

This product contains components that can be damaged by electrostatic discharge ESD. To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface such as a conductive foam pad , and wear an ESD wrist strap connected to a grounded surface.

Turn off the computer, disconnect all cords from the computer, and then press the Power button for five seconds. The edges of metal panels can cut skin.

Be careful not to slide skin along any interior metal edge of the computer. Reconnect the power and data cables into the back of the drive, making sure that the cables fit snugly into their connectors and there are no bent pins. Be careful not to dislodge other cables. Confirm whether the drive name displays in the BIOS. If the drive name is displayed, the drive is recognized by the BIOS and should also be recognized by Windows. Then, troubleshoot disc burning software if needed. If the drive name still does not display, replace the cable, the drive, or have the computer serviced.

If you suspect that the drive might be bad after using these steps, test the drive to see if the hardware has failed. Clear the registry filters for Device Manager error codes 10 , 19 , 31 , 32 , 39 or Disconnect all non-essential external plug and play devices, especially cameras. In Windows, search for and open regedit. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.

Select Computer in the main window. A copy of the registry is saved for back-up purposes to the Documents folder. If problems occur after using these steps, browse to the file, and then double-click it to restore the registry. Click the arrow next to each of the following items in the list to expand the items:. Select 4D36EECE-BFCBE Make sure that you have selected this exact key name.

If a LowerFilters value is listed on the right side of the registry editor window, select the LowerFilters value and press the delete key. Confirm the deletion by clicking Yes. If an UpperFilters value is also listed, select UpperFilters in the right side of the window and press the delete key. Delete all other UpperFilters and LowerFilters values within the 4D36EECE-BFCBE key if any exist.

Close the Registry Editor , restart the computer, and then wait until Windows configures the necessary drivers for new hardware. The disc drive should now be recognized by Windows. See Software for burning discs does not recognize the drive. The laser alignment and the hardware that supports it must retain a high degree of accuracy. See your browser’s documentation for specific instructions.

HP Customer Support. Select your model. Let HP find my products Identify now HP can identify most HP products and recommend possible solutions. How does HP install software and gather data? Search all support. Examples: “LaserJet Pro P paper jam”, “EliteBook G3 bios update”. Search help.

Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number. Examples: “LaserJet Pro P paper jam”, “EliteBook G3 bios update” Need help finding your product name or product number? Loading Results. Need Windows 11 help? Current Step 1 of 3 Identify Current Step 2 of 3 Download Current Step 3 of 3 Install.

Product Homepage. Software and drivers for HP USB External DVDRW Drive Choose a different product series Choose a different OS. Download and Install Assistant. recommended For the best results we recommend you use our download and install assistant. Don’t ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. x, Change preferred operating system Select preferred operating system.

If you wish to see solutions related to another OS, please select the preferred operating system and version and choose ‘Change’ Select an operating system and version to see available software for this product. Is my Windows version bit or bit? I don’t see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change.

Two simple steps to show what drivers are available for your product. Don’t know how to identify OS Follow these steps to find your Windows OS information 1. Click on the Windows search icon. It is located in the lower left-hand corner of your Windows desktop.

Search for WinVer. Find your OS and version number on the popup from Microsoft. See adjacent image as example.

Use the drop down to select your Operating System version. What OS do you have? Select your Operating System. Don’t know how to identify OS version Follow these steps to find your Windows OS information 1. Use the drop down to select your Operating System version and click submit.

What version of OS do you have? Select your Operating System version. HP Web Product Detection. HP Web Product Detection is starting up. You will be given 2 or 3 prompts in a separate window.

You must choose the ‘open’ or ‘OK’ options to continue forward. Waiting for actions to be completed. HP Support Solutions software requirement. If you don’t see the dialog box prompts, it probably means you need to install our software. Let’s get you started! By choosing to install, I agree to HP’s terms and conditions on data collection. How does HP install software and gather data?

Search all support. Examples: “LaserJet Pro P paper jam”, “EliteBook G3 bios update”. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

Examples: “LaserJet Pro P paper jam”, “EliteBook G3 bios update” Need help finding your product name or product number? Loading Results.

Need Windows 11 help? Current Step 1 of 3 Identify Current Step 2 of 3 Download Current Step 3 of 3 Install. Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers. Need help finding a serial number? Try a keyboard command. Locate your product’s information label. Watch a video. Find your serial number by locating the product label.